Support center

Are your tours safe?

We take a number of steps to ensure the best possible safety during your tour.

Firstly, our tour staff are highly trusted and are well-trained. You’ll be hard-pressed to find more responsible or skilled boating crew in the region – we know these waters like the back of our hand.

We also have complete oversight of each boat in our fleet and adhere to strict maintenance and testing schedules to ensure their safe operation throughout. Weather conditions are continuously monitored, and we do not sail when conditions are determined unsafe by the Cozumel port authority.

Risks do nevertheless exist aboard any boat in open water, but we take all reasonable steps to mitigate these. Life vests are mandatory for all passengers, and we operate all our tours with multiple guides in the water alongside your group at all times (in addition to the crew that remain on the boat). In order to help assess whether you can participate safely in one of our tours, we also ask some capability questions prior to booking.

Every vessel is equipped with a comprehensive marine first aid kit, and our guides are fully trained in CPR and emergency water rescue. We have multiple boats in our fleet, and our captains are in constant contact with one another and the harbourmaster via radio, should assistance or communication be required at any time.

Your greatest risk on the tour is likely from the Caribbean sun! Ensure good UV protection at all times – we highly recommend a long-sleeve rash vest, sunglasses, and suitable (wind-resistant!) headwear.

Ready to explore?

Choose from our carefully crafted experiences. Simply sit back and enjoy the ride.

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If you can’t find what you’re looking for, let us help get you to the right place.

Related topics:

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Yes! We provide life jackets for all guests. They are mandatory for snorkeling but optional at the sandbar.
Yes! Cozumel is an incredibly safe, family-friendly island. Learn why our official safety ratings mirror popular European destinations.
EXCELLENT
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Based on 1694 reviews
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Hannah G profile picture
Hannah G
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Snorkeling Review We had a wonderful experience! Peter, Porkchop, Leo, and Adrian were the best crew! It was the perfect balance of relaxation and adventure
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Fernanda O
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Excelente experiencia Increíble experiencia! Todo muy rico y muy amables! Sobre todo Peter, gracias por la buena onda!
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LUCAS MATIAS F
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Maravilloso Muy buen tour excelente experiencia muy bello todo
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Victor A
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Excelente equipo, Profesional, atento, divertidos y sobre todo respeta tiempos ya que venía de un crucero. Gracias chule Excelente equipo, Profesional, atento, divertidos y sobre todo respeta tiempos ya que venía de un crucero. Gracias chuleta, peter, leo y Adrián.
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Excursion31111492534
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Worth it! Super good experience , the price was great! And food just like Mazatlan!!! Such great service drinks etc, perfect tour for aesthetic photos for insta
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Elit A
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Snorkeling Very nice and fun! They were very nice and the food was great
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andrew p
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Happiness on a boat Amazing experience. Lots of fun, definitely recommend!!
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Salem O
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Excelente opción para celebrar Una experiencia muy linda volvería a repetir
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Getaway20702582079
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Great experience We were the Poseidon boat with Leo. Crew was great. Very attentive and asking if you needing anything throughout the tour. Final stop with the stingrays and appetizers was great. No complaints other than having to pick up people from other piers once most of us were on the original pickup spot. Not a big deal but a heads up.
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Елена
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Snorkel en Conzumel Nos ha gustado mucho todo. Los peces, la comida, la música. El capitán Leo y su equipo han organizado todo de manera profesional.
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