Support center

Do I need to tip the crew?

Tipping is never mandatory, but it is always deeply appreciated. Our captains, in-water guides, and deckhands work incredibly hard behind the scenes to ensure your safety and deliver an unforgettable Cozumel experience.

In Mexico’s hospitality and tourism industry, work is highly seasonal, and gratuities make up a significant and vital portion of a crew member’s livelihood. If you feel your crew went above and beyond to make your day special, a tip is the best way to say thank you.

As a general guideline, a 10% to 20% gratuity is customary. Tips can be handed directly to your captain or main guide at the end of the tour. Cash is heavily preferred, and you are welcome to use either Mexican Pesos or the equivalent in US Dollars (small denominations are greatly appreciated!).

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While cards are accepted at our office, we highly recommend bringing cash (USD or Pesos) for fees and crew gratuities.
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Review our ticketing age brackets. All minors require an accompanying adult, and alcohol is strictly prohibited for under-18s.
Our fleet ranges from nimble, open-air speedboats perfect for getting close to the reefs, to spacious luxury catamarans.