Can I fly my drone on a tour?
As a matter of health and safety, and to ensure compliance with local laws and customs, we will not allow a drone to be launched by any tour participant from one of our boats during the tour.
Which terminal will my cruise ship arrive at?
Worried about your port schedule? Learn how we expertly align our tour departures with your ship’s arrival and departure times.
Which hotel piers can you pickup from?
Yes, we can often pick you up directly from your resort! Review our pickup logistics, times, and hotel pier fees.
How can I get to Cozumel?
The majority of visitors each year arrive by cruise ship at one of the two main cruise ship terminal areas, Punta Langosta (a short walk from the downtown area), or either Puerta Maya or the International Cruise Ship Terminal (further down the coast, approximately 10-15 minutes by taxi from the downtown area). Although we’re an […]
How eco-friendly are your tours?
We are deeply committed to reef conservation. Read about our strict wildlife protection, and reef-safe sunscreen policies.
Can I store my luggage onboard?
Storage space is strictly limited. Find out what types of day bags are permitted and how to keep valuables safe.
Are dogs allowed on the tour?
Due to strict federal marine park regulations, pet dogs are not permitted. Learn more about our service animal policies.
Do you pickup from hotel piers?
Yes, we can often pick you up directly from your resort! Review our pickup logistics, times, and hotel pier fees.
Are taxis available nearby?
Yes! Taxis are incredibly easy to find in Cozumel. Learn how to spot official cabs and what you should expect to pay.
What languages do your guides speak?
All of our crew members are fully bilingual, speaking fluent English and Spanish (and occasionally, a little Turtle!).