Support center

Is the tour suitable for people with food allergies?

We strive to be as accommodating as possible, but because our tours operate on boats with limited space, we must be completely transparent about our limitations regarding severe food allergies.

Our standard onboard menu consists of fresh fruit, tortilla chips, guacamole, pico de gallo, and traditional seafood ceviche.

The Risk of Cross-Contamination

While our crew maintains the highest standards of hygiene, all of our snacks are stored, prepared, and served in a compact marine environment. Because of this, we cannot guarantee a 100% allergen-free environment or completely eliminate the risk of cross-contamination. This is especially important to consider if you have a severe seafood or shellfish allergy, as our signature ceviche is served on almost every tour.

What We Recommend

If you or a family member has a severe food allergy, we want you to feel completely safe and comfortable. Here is how we handle it:

  • Bring Your Own Snacks: By prior arrangement, you are more than welcome to bring your own safe, pre-packaged snacks onboard in your bag.
  • Notify Our Team: Please clearly state your allergy in your booking notes so our office and crew are aware before you arrive.
  • Bring Your Medication: If you carry an EpiPen or other emergency allergy medication, please ensure you bring it with you and discreetly let your captain or guide know where it is located in your bag.

(If you are booking a Private Charter and require a more substantial specialized menu, please reach out to us prior to booking to discuss custom catering options!)

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Related topics:

Our tours are fully all-inclusive! Learn about our onboarding policies regarding outside refreshments and mandatory safety restrictions.
Yes! We serve plenty of fresh, naturally plant-based snacks onboard, including fruit, guacamole, and pico de gallo.
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Hannah G
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Snorkeling Review We had a wonderful experience! Peter, Porkchop, Leo, and Adrian were the best crew! It was the perfect balance of relaxation and adventure
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Fernanda O
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Excelente experiencia Increíble experiencia! Todo muy rico y muy amables! Sobre todo Peter, gracias por la buena onda!
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LUCAS MATIAS F
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Maravilloso Muy buen tour excelente experiencia muy bello todo
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Victor A
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Excelente equipo, Profesional, atento, divertidos y sobre todo respeta tiempos ya que venía de un crucero. Gracias chule Excelente equipo, Profesional, atento, divertidos y sobre todo respeta tiempos ya que venía de un crucero. Gracias chuleta, peter, leo y Adrián.
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Excursion31111492534
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Worth it! Super good experience , the price was great! And food just like Mazatlan!!! Such great service drinks etc, perfect tour for aesthetic photos for insta
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Elit A
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Snorkeling Very nice and fun! They were very nice and the food was great
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andrew p
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Happiness on a boat Amazing experience. Lots of fun, definitely recommend!!
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Salem O
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Excelente opción para celebrar Una experiencia muy linda volvería a repetir
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Getaway20702582079
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Great experience We were the Poseidon boat with Leo. Crew was great. Very attentive and asking if you needing anything throughout the tour. Final stop with the stingrays and appetizers was great. No complaints other than having to pick up people from other piers once most of us were on the original pickup spot. Not a big deal but a heads up.
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Елена
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Snorkel en Conzumel Nos ha gustado mucho todo. Los peces, la comida, la música. El capitán Leo y su equipo han organizado todo de manera profesional.
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