Logistics FAQ - Cozumel Snorkel Center

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Which terminal will my cruise ship arrive at?

Which hotel piers can you pickup from?

How can I get to Cozumel?

Can I store my luggage onboard?

Are dogs allowed on the tour?

Do you pickup from hotel piers?

Are taxis available nearby?

What languages do your guides speak?

Do you provide a photographer?

Can I bring my phone and camera?

Ready to explore?

Choose from our carefully crafted experiences. Simply sit back and enjoy the ride.

Need to get in touch?

If you can’t find what you’re looking for, let us help get you to the right place.

Booking & payments

Do I need to bring cash with me?

Do I need to tip the crew?

Do you have a physical store?

What is your policy on children?

How big are your boats?

Are your tours for mixed or private groups?

Logistics

Which terminal will my cruise ship arrive at?

Which hotel piers can you pickup from?

How can I get to Cozumel?

Can I store my luggage onboard?

Are dogs allowed on the tour?

Do you pickup from hotel piers?

Health & Safety

Can I fly my drone on a tour?

What if I get seasick?

Do you provide life jackets, or life vests, and do I have to wear one?

Is Cozumel safe?

What clothing should I wear?

Are your tours safe?

Sights & Wildlife

How eco-friendly are your tours?

What wildlife will we see on a tour?

Does Cozumel have sharks?

What is the difference between El Cielito and El Cielo?

Is it guaranteed to see a turtle?

Weather

What happens in bad weather?

Aperitivos y Bebidas

Can I bring my own food and drinks?

Is the tour suitable for people with food allergies?

Do you offer vegetarian or vegan food?